We're here to help you navigate COVID-19.
We know things are a little weird right now, and that it is not business as usual. That’s why we put together a Support Package to help your team keep up with changing customer demand due to COVID-19.
24/7 customer service
Autonomous customer support
Do more with less effort
How Roof products can help during this time
Provide excellent service even if your team is at home
Customers expect to receive the best service even in the hardest of circumstances. With Roof’s real-time (self)service, you can mitigate the impact of shortage of staff while keeping up with mounting support demand.
Triage and prioritize the most urgent request
Roof will help your team answer the most urgent requests and route leads to where they can get best be served.
Proactively help customers through this tough time
Build trust when it’s most needed by staying on top of your customers’ needs and instantly answering their inquiries with less effort.
Offer personalized recommendations and promote virtual tours
Unusual circumstances doesn’t mean you should close your digital store. Adapt to the changing time and keep your business open to provide your customers with an experience they deserve.
